{"id":258932,"date":"2015-07-13T23:42:52","date_gmt":"2015-07-14T06:42:52","guid":{"rendered":"https:\/\/2015.vancouver.wordcamp.org\/?post_type=wcb_session&#038;p=258932"},"modified":"2015-08-15T13:29:33","modified_gmt":"2015-08-15T20:29:33","slug":"help-me-help-you-the-art-and-science-of-getting-good-wordpress-support","status":"publish","type":"wcb_session","link":"https:\/\/vancouver.wordcamp.org\/2015\/session\/help-me-help-you-the-art-and-science-of-getting-good-wordpress-support\/","title":{"rendered":"Help Me Help You: The Art and Science of Getting Good WordPress Support"},"content":{"rendered":"<p><span>Visual Editor stopped working? Plugin update gone awry? Getting useful help when you\u2019re stuck on a WordPress problem is not always as straightforward as it seems. This session will be packed with tips on how to ask for assistance in the WordPress support forums and other arenas \u2013 in a way that will let others help you more easily and effectively. We\u2019ll also cover some handy techniques for basic troubleshooting on your own \u2013 before contacting tech support.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Visual Editor stopped working? Plugin update gone awry? Getting useful help when you\u2019re stuck on a WordPress problem is not always as straightforward as it seems. This session will be packed with tips on how to ask for assistance in the WordPress support forums and other arenas \u2013 in a way that will let others &hellip; <a href=\"https:\/\/vancouver.wordcamp.org\/2015\/session\/help-me-help-you-the-art-and-science-of-getting-good-wordpress-support\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Help Me Help You: The Art and Science of Getting Good WordPress Support<\/span><\/a><\/p>\n","protected":false},"author":9157529,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1439661600,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"http:\/\/www.slideshare.net\/zoonini\/help-me-help-you-the-art-and-science-of-getting-good-wordpress-support-51675511","_wcpt_session_video":"","_wcpt_speaker_id":[258896],"footnotes":""},"session_track":[526742],"session_category":[],"class_list":["post-258932","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-training-track-820-upstairs"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p67v4m-15mk","session_date_time":{"date":"August 15, 2015","time":"11:00 am"},"session_speakers":[{"id":"258896","slug":"kathryn-presner","name":"Kathryn Presner","link":"https:\/\/vancouver.wordcamp.org\/2015\/speaker\/kathryn-presner\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/258932","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/users\/9157529"}],"version-history":[{"count":1,"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/258932\/revisions"}],"predecessor-version":[{"id":258933,"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/258932\/revisions\/258933"}],"speakers":[{"embeddable":true,"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/speakers\/258896"}],"wp:attachment":[{"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/media?parent=258932"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_track?post=258932"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/vancouver.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_category?post=258932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}